Services

Installing a logistics system is a lengthy and difficult process for a wholesaler, bringing with it many changes; it determines the framework of the company’s core business, its opportunities for expansion and its efficiency for years to come.To ensure its success, we believe that next to the quality of our software, the speed, accuracy, completeness and flexibility of the related services are of vital importance. Apart from the software development and distribution, our services also extend to the associated economic and technical fields.

Over the years, we have taken part in many successfully concluded and complex projects. During these, we have established partnerships whose support has enabled us to offer not only logistics software to our clients, but also, on the one hand, consulting for warehouse organization – with warehouse optimization methods –, design and execution of various warehouse technologies and mobile – bar code – devices that can be used in warehouses; on the other hand, IT tools from high-value servers to setting up networks and various software. Main activity: complete solutions.

Logistics

A well-functioning pharmaceutical warehouse (picking, background, cold storage etc.), either newly established or reorganized from an existing one, is an extremely difficult task. Countless issues may arise, such as:

  • type and quantity of storage units,
  • selecting a warehouse technology,
  • planning the movement of goods,
  • picking map layout,
  • selecting and placing IT tools,
  • planning certificates,
  • outlining workflow, etc.

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Warehouse optimization

Designing the operation of warehouses does not immediately mean efficient and economical functioning. How to organize the equipment (e.g., placement of goods, picking map, number of pickers), primarily for our picking warehouses, in such a way as to make lead times shorter and to operate with the lowest possible costs?

By setting these goals, new issues and aspects arise that we can offer software solutions to by analysis and optimization methods

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Project management

The checklist of installing the PHARMALOG system is largely dependent on the profile of our partner (e.g., a wholesaler working with a complete range of products, or a manufacturer’s official representative), their size (number of items, number of buyers/suppliers, number of users), the type of warehouses, whether they choose the customized or the hosting system, and certain other criteria. It is according to this that we compile the steps involved in introducing the system, in a dynamic way, but it is only after rigorous checking and testing that we arrive from assessing the user’s requests to customizing the system, training the users and the live launch.

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Installation, maintenance and support for the PharmaLog system

We are able to offer our partners a service package for the entire lifespan of the PharmaLog program.

After the live launch of our systems, we undertake to monitor and adapt them. We deem it crucially important that our customer should never feel alone when faced with an issue involving IT. Hotline and help desk tools ensure continuous contact.

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